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Export or delete your firm's data

How to export your firm's data from Settings, how long the download link lasts, and how to delete your account or set recording and transcript auto-delete.

Written by Liam McGuire

You can export your firm's data from Marloo at any time, and ask for your account to be deleted when you leave. This article is for Account owners and anyone with the export permission.

Export your firm's data

  1. Go to Settings > Company.

  2. Start the export.

  3. When it's ready, use the download link. The link lasts 7 days, so download the file before it expires.

You need the export permission to see the export option. If you don't have it, ask your Account owner.

Delete your account

Account deletion is by support request. Email [email protected] from the address on your account. Deletion is permanent. For the full steps, see How to delete your Marloo account. Export your data first.

Set recording and transcript auto-delete

The Account owner sets how long Marloo keeps recordings and transcripts. In Settings > Company settings > Data retention, set Keep recordings for and Keep transcriptions for separately. Each setting deletes records older than its selected period. To delete a single transcript, recording or meeting, see Delete a transcript, recording or meeting.

Data retention has separate settings for keeping recordings and keeping transcriptions.

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