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How to bulk upload your client list to Marloo

Import your existing client list into Marloo with an XLSX upload. File format, who can upload, and where to start.

Written by Liam McGuire

If you're moving an existing client book into Marloo, you can import the lot in one go with an XLSX upload rather than adding clients one at a time.

File format

Upload an .xlsx file with two columns:

  1. Client name

  2. Email address

Column headers don't need to match those labels exactly. The order matters less than the content of each column.

Who uploads it

The bulk upload is done by each individual adviser in their own Marloo account. It is not a central admin action. An admin or support staffer cannot upload one master list and have those clients flow through to every adviser. Each adviser's client list lives under their own account, so each adviser uploads their own file.

Steps

  1. Open the Marloo web app and go to Clients.

  2. Click Upload client list.

  3. Select your .xlsx file.

  4. Map the columns if prompted, then confirm the import.

If the upload fails

If the file is rejected, the columns aren't being detected, or you have a non-standard format, contact Marloo support and we'll help.

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