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Team Template Access

Learn what you and your team can do

Janaya Ravji avatar
Written by Janaya Ravji
Updated over a month ago

Locking Templates (Prevent Team Edits)

What is Template Locking?

Template locking allows admins to prevent team members from editing specific templates. This is useful for maintaining consistency across your organisation and ensuring critical templates aren't accidentally modified.

How to Lock a Template

Note: Only company admins can lock templates.

  1. Navigate to the Templates section

  2. Open the template you want to lock

  3. Click Prevent team edits

  4. The template will now show a locked icon

What Happens When a Template is Locked

For admins:

  • You can still view and edit the template

  • You can unlock it at any time

For advisors/team members:

  • You can still view the template

  • You can still use the template to generate meeting summaries

  • You cannot edit the template content or settings

Unlocking a Template

To unlock a template, simply open it and turn off the Prevent team edits option.

Template Governance for Admins

Company admins have additional controls to manage how templates are used across the organisation. These governance features help larger teams maintain consistency and prevent template sprawl.

Disabling Personal Template Creation

If you want to ensure all team members use standardised templates, you can prevent them from creating personal templates.

To disable personal template creation:

  1. Go to Company Settings

  2. Find the template governance section

  3. Toggle off Allow team members to create personal templates

What this means:

  • Advisors and team members will no longer see the option to create new templates

  • Only admins retain the ability to create new templates

  • Existing team templates remain accessible to everyone

  • Team members can still use all available templates for their meetings

When to Use This Feature

This is particularly useful for:

  • Larger organisations wanting standardised processes

  • Compliance-focused teams needing controlled templates

  • Companies that want to prevent duplicate templates being created

Admin Privileges

Even when personal template creation is disabled, admins retain full control:

  • Create new templates

  • Edit any template

  • Lock/unlock templates

  • Make templates private or share them with the team

  • Modify governance settings

Template Permissions by Role

Admin Role

Admins have full control over templates:

Action

Allowed

View all team templates

✅ Yes

Create new templates

✅ Yes

Edit any template

✅ Yes

Lock templates (prevent edits)

✅ Yes

Make templates private

✅ Yes

Share templates with team

✅ Yes

Access company settings

✅ Yes

Disable template creation for others

✅ Yes

Advisor Role

Advisors have limited template management capabilities:

Action

Allowed

View team templates

✅ Yes

Use templates for summaries

✅ Yes

Edit unlocked team templates

✅ Yes

Create personal templates

⚠️ Depends on admin settings

Edit locked templates

❌ No

Lock/unlock templates

❌ No

Access company settings

❌ No

Understanding Permission Restrictions

When a template is locked:

  • Advisors can view but not edit

  • The template remains fully usable for generating summaries

  • Only admins can make changes

When personal template creation is disabled:

  • Advisors cannot create new templates

  • The "Create template" option will not appear

  • Existing templates remain accessible

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