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Meetings — FAQ

Quick answers to the most common questions about recording, summarising, and managing meetings in Marloo.

Written by Navyaa Sharma

Marloo records and summarises client meetings — virtual, in-person, and phone calls. Summaries are generated manually from the Summary tab after a meeting is transcribed.

How does Marloo join my virtual meetings?

Marloo joins as an external bot on Teams, Zoom, and Google Meet. Connect your calendar in Settings > Integrations and auto-join is on by default. The bot enters the waiting room before the meeting — admit it within 5 minutes or it leaves. Use Send Marloo Now to re-invite at any time.

Can I stop Marloo from joining a specific meeting?

Yes. Open the meeting in your dashboard and toggle it to "Marloo won't join this meeting". This only affects that one meeting.

How do I record an in-person meeting?

On the web app: open the meeting and click Start Recording. On the mobile app: tap the meeting (or tap Quick Recording for unscheduled conversations) and tap Start Recording. Keep the app in the foreground. Tap Stop Recording when done.

Summaries aren't generating automatically after my meeting — why?

This is expected. Marloo doesn't auto-generate summaries. After the meeting is transcribed, open it, click the Summary tab, and click a template to generate one manually.

Can I run multiple templates against the same meeting?

Yes. After generating an initial summary, use the template dropdown in the Summary tab to select a different template and generate a second version. Each template produces a separate summary you can switch between.

Can I edit a generated summary?

Yes — click directly into the summary text to edit. Edits save automatically. If you regenerate using the same template, manual edits will be overwritten, so regenerate only when you want a fresh output.

How do I make a meeting private?

Hover over the meeting in the Meetings tab, click the three-dot menu, and select Make private. Private meetings are hidden from other team members including support staff.

How do I hide a meeting from my dashboard?

Hover over the meeting, click the three-dot menu, and select Hide Meeting. To find hidden meetings later: click the filter icon and select Only show hidden meetings.

How do I add Marloo to a meeting that's not on my calendar?

Open the meeting in Marloo, paste the video link (Zoom, Teams, or Google Meet), and click Send Marloo Now. Note: pasting a link doesn't work if the meeting has a passcode — connect your calendar instead.

How do I delete a meeting or transcript?

To delete a transcript: open the meeting → Transcript tab → click the three dots next to the audio player → Delete Transcript. The meeting entry remains.

To delete the meeting entry: if it was synced from your calendar, delete it from your calendar app (Outlook/Google Calendar) and Marloo will sync the change. If it was created directly in Marloo, open the meeting → three-dot menu → Delete.

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