If you're on the Free or Plus plan and want to try Pro features (including Document Generation), you can start a free Pro trial yourself. No need to contact support.
The basics
The Pro trial runs for two weeks.
You start it yourself from Documents in the left sidebar — no need to contact support, and no card details are required.
During the trial you have access to the full Pro feature set, including Document Generation and Review Mode.
How to start your trial
Open Documents in the left-hand navigation. You'll see it labelled with a Pro badge.
Click Start 14-day free trial (or open New document and continue from there).
Your two-week Pro trial starts from Documents — you don't need to go through Settings > Billing.
Important: don't click "Manage Plan" expecting to start a trial
The Manage Plan button in your settings goes to paid billing, not a trial. If you click it and step through, you're starting a paid Pro subscription, not a free trial.
If you've clicked Manage Plan by accident, contact Marloo support and we'll sort it out.
What happens when the trial ends
After two weeks, Document Generation access pauses until you upgrade to Pro. Any documents you generated during the trial stay accessible. Your other data (recordings, transcripts, summaries) is unaffected.
To upgrade, go to Settings > Billing > Upgrade.
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