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How the Marloo Pro trial works

The Pro trial is two weeks, self-activated by generating your first document. No staff approval needed.

Written by Jessica Zhan

If you're on the Free or Plus plan and want to try Pro features (including Document Generation), you can start a free 14-day Pro trial. In Australia, New Zealand and the UK you can start it yourself - no need to contact support. Elsewhere, click Book a demo and we will set it up for you.

The basics

  • The Pro trial runs for 14 days.

  • Any team member can start it from Documents in the left sidebar - no card details are required (Australia, New Zealand and the UK).

  • During the trial you have access to the full Pro feature set, including Document Generation and Review Mode.

How to start your trial

  1. Open Documents in the left-hand navigation. You'll see it labelled with a Pro badge.

  2. Click Start free trial when asked Start your 14-day free trial? Outside Australia, New Zealand and the UK you'll see Book a demo instead.

  3. Your 14-day Pro trial starts from Documents - you don't need to go through Settings > Billing.

Important: "Manage plan" does not start a trial

The Manage plan button in Settings > Billing opens the Stripe billing portal for your current plan (or a chat with support if your firm is invoice-billed). It does not start a trial. To buy Pro outright, click Get Pro instead.

What happens when the trial ends

After 14 days, Document Generation access pauses until you upgrade to Pro. Any documents you generated during the trial stay accessible. Your other data (recordings, transcripts, summaries) is unaffected.

To upgrade, go to Settings > Billing and click Get Pro. Trial extensions are granted by Marloo on request.

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