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How to Merge Clients

Written by Liam McGuire

Merging clients

  1. Go to the Clients page.

  2. Find the duplicate client record.

  3. Click the three-dot menu and select Merge Client.

  4. Search for the client record you want to merge into and select it.

  5. Confirm the merge.

If the client record you want to merge into doesn't exist yet, create it on the Clients page first.

Merging combines all meetings, uploads, and notes from both records into a single profile.

Merging is permanent and cannot be undone. Check both records before confirming.

Couples and joint clients

Marloo does not have a separate "link clients" feature. For couples or joint clients, you can either manage them as a single combined record (for example, rename to "John and Jane Smith"), or maintain two separate records. Contact support if you need help deciding which approach suits your situation.

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