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Firm Branding

How to customise the meeting bot's display name and the logo shown on the meeting bot. For logos and styling on exported documents, see Customise Document Styles.

Written by Liam McGuire

Add your firm's professional branding to Marloo, creating a cohesive client experience across virtual meetings. For information on how to customise the style of your exported documents (including the logo on documents), see Customise your document styling.

Meeting assistant name

Customise how your Marloo assistant appears in virtual meetings to align with your firm's professional identity.

Step 1: Access company settings

  • Log in to your Marloo account

  • Navigate to Settings in the main menu

  • Click on the Meetings tab (NOTE: not the Company settings tab)

Step 2: Configure your assistant name

  • Locate the "Meeting Assistant Name" field

  • Enter your preferred display name

  • Examples: "Marloo Assistant," "[Firm Name] Meeting Recorder," or "[Firm Name] Note Taker"

Why naming matters:

  • Client comfort: A clear, professional name helps clients understand the tool

  • Meeting transparency: Participants know exactly what the assistant is and does

  • Brand alignment: Consistent naming reinforces your professional image

  • Team consistency: Coordinate naming across your firm for brand consistency

Company logo for meeting bots

Display your firm's logo on your virtual meeting bot to maintain professional branding during client meetings.

Step 1: Upload your company logo

  • Go to Settings > Company Settings and locate Company Logo (at the top of the page). This logo appears on the meeting bot only.

  • Click to upload your firm's logo or branding image

  • Supported formats: PNG, JPG (recommended dimensions: 200x200px minimum)

Once uploaded, your logo will automatically display when Marloo joins your virtual meetings.

⚠️ Important: the Company Logo uploaded here is for the meeting bot. It does not appear on exported documents (SOAs, ROAs, etc.). To brand exported documents, go to Settings > Company Settings > Customise Document Styles — see Customise your document styling.

Managing your branding

All branding elements in one place: the Company section consolidates the meeting-bot customisation options for easy management.

Updating branding elements:

  • Meeting assistant name: Edit the text field and save changes

  • Company logo (meeting bot): Upload a new image to replace the existing one. Logos on exported documents are managed separately under Customise Document Styles.

  • Document template: Upload a new .docx file to update formatting

Team considerations:

  • Branding changes apply firm-wide for all users

  • Coordinate updates with your team to ensure consistency

  • Consider version control for document templates

  • Notify team members of any naming convention changes

Note: Previously, meeting bot customisation options were located in the Meetings section. These have been consolidated into the Branding section alongside document templates for streamlined brand management.

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