Executive Summary
Contact Marloo support via live chat or email for direct assistance.
Use self-help resources in the help centre to troubleshoot common issues independently.
Include clear details and screenshots when reaching out to support for a faster resolution.
Support Channels
Marloo offers two primary ways to reach the support team.
Live Chat (Intercom)
Click the blue chat button in the bottom-right corner of Marloo to start a live conversation with the support team. This is the fastest way to get help with any issue.
Send an email to [email protected] for non-urgent questions or when you need to share detailed information such as attachments or longer descriptions.
Self-Help Resources
Before reaching out to support, you may find the answer in these commonly referenced articles.
Mobile App Troubleshooting - Resolve common issues with the Marloo mobile app.
Calendar Integration - Set up and troubleshoot your calendar connection.
Frequently Asked Questions - Answers to the most common questions about Marloo.
Tips for Getting Help Quickly
When contacting support, providing clear information helps the team resolve your issue faster.
Describe the issue clearly. Explain what you were trying to do, what happened, and what you expected to happen.
Include screenshots. A screenshot of the error or unexpected behaviour can save significant back-and-forth.
Mention what you have already tried. Let the team know which troubleshooting steps you have already taken so they can skip ahead to more advanced solutions.
Related Articles
Mobile App Troubleshooting - Resolve common issues with the Marloo mobile app
Calendar Integration - Set up and troubleshoot your calendar connection
Frequently Asked Questions - Answers to the most common questions about Marloo