Executive Summary
Contact Marloo support via live chat or email for direct assistance.
Use self-help resources in the help centre to troubleshoot common issues independently.
Sign up to our free webinars, or watch a past session on demand.
Include clear details and screenshots when reaching out to support for a faster resolution.
Training & Webinars
Marloo runs free training sessions to help you get the most out of the platform. Sign up to our free webinars to register for an upcoming session.
If you cannot make a live session, you can watch our past webinars or head to the Marloo YouTube channel.
Support Channels
Marloo offers two primary ways to reach the support team.
Live Chat (Intercom)
Click the blue chat button in the bottom-right corner of Marloo to start a live conversation with the support team. This is the fastest way to get help with any issue.
Send an email to [email protected] for non-urgent questions or when you need to share detailed information such as attachments or longer descriptions.
Self-Help Resources
Before reaching out to support, you may find the answer in these commonly referenced articles.
Mobile App Troubleshooting - Resolve common issues with the Marloo mobile app.
Calendar Integration - Set up and troubleshoot your calendar connection.
Frequently Asked Questions - Answers to the most common questions about Marloo.
Setting up your account - Includes how to book a guided demo during onboarding.
Tips for Getting Help Quickly
When contacting support, providing clear information helps the team resolve your issue faster.
Describe the issue clearly. Explain what you were trying to do, what happened, and what you expected to happen.
Include screenshots. A screenshot of the error or unexpected behaviour can save significant back-and-forth.
Mention what you have already tried. Let the team know which troubleshooting steps you have already taken so they can skip ahead to more advanced solutions.
Book a demo. Prefer a live walkthrough? Book a guided demo from onboarding, or ask support to arrange one.
Related Articles
Mobile App Troubleshooting - Resolve common issues with the Marloo mobile app
Calendar Integration - Set up and troubleshoot your calendar connection
Frequently Asked Questions - Answers to the most common questions about Marloo
Setting up your account - Account setup and booking a guided demo
