Auto-join configuration
Understanding auto-join: Auto-join determines whether Marloo automatically attends your scheduled virtual meetings or requires manual addition each time.
Setting up auto-join:
Step 1: Access meeting settings
Go to Settings > Calendar in your settings menu
Find the auto-join toggle switch
Step 2: Configure your preference
Toggle ON: Marloo will automatically join your virtual meetings
Toggle OFF: You'll add Marloo to meetings manually, case-by-case
Benefits of each approach:
Auto-join ON: Set and forget convenience, never miss recording a meeting
Auto-join OFF: More control over which specific meetings get recorded
Transcription language settings
Multi-language support: Marloo supports transcription in over 30 different languages, enabling accurate transcription for diverse client bases.
Setting your transcription language:
Step 1: Access language settings
In Settings > Meetings, find "Transcription Language"
View the list of available languages
Step 2: Select your language
Choose the primary language for your client conversations
This becomes your default transcription setting
Important considerations:
Case-by-case basis: You'll need to switch languages for different meetings
Pre-meeting setup: Change language settings before meetings conducted in non-English
Language switching: Update settings based on the specific meeting's language needs
Best practices for language settings:
Default to primary: Set your most common language as default
Pre-meeting prep: Check language settings before international client meetings
Team coordination: Ensure team members know how to adjust language settings
Testing: Test transcription accuracy in different languages during setup
Note: Meeting bot logo customisation options are now in the Company section. To configure these settings, please navigate to Settings > Company. To change the name of your meeting bot, go to Settings > Meetings.
Dictionary and Keywords
If Marloo is frequently transcribing certain words incorrectly, you can use the Dictionary feature to improve accuracy.
To set this up:
Go to Settings > Company Settings
Scroll down to Dictionary and click Add New
You have two options:
Add keywords – Enter words your company uses regularly, such as your company name or industry-specific terms. This helps Marloo anticipate this vocabulary and transcribe it more accurately.
Correct misspellings – Toggle on "Correct misspelling", then enter how Marloo typically spells the word alongside the correct spelling. Marloo will then automatically correct these in future transcriptions.
Here is an example:
You can also re-upload transcripts from past meetings if you'd like the corrections applied retrospectively.