Executive Summary
Marloo cannot directly record phone calls. You record using your iPhone's native call recording feature (iOS 18.1 or later), then upload the audio file to Marloo.
The recording is saved as an M4A file in the Files app, which Marloo accepts directly.
After uploading, the recording appears on the web dashboard where you can generate a summary and tag it to a client.
Before You Start
Call recording requires iOS 18.1 or later. To check your version, go to Settings > General > About and look for the Software Version field.
Step-by-Step: Recording a Phone Call
1. Start Your Phone Call
Dial the number or answer an incoming call as you normally would.
2. Tap the Record Button
During the call, tap the Record button in the top-left corner of the call screen. Both participants will hear an audio notice that the call is being recorded.
3. Record as Long as Needed
The recording continues for the duration of the call. You will see a recording indicator on screen.
4. Stop Recording
Tap Stop Recording if you want to end the recording before the call finishes. If you do not stop manually, the recording saves automatically when the call ends.
5. Find the Recording in the Files App
Open the Files app on your iPhone. The recording is saved as an M4A file.
If you can't see if here: head to the Notes app > Click the recording > Click "Save Audio to Files"
6. Upload to Marloo
Open the Marloo app or log in to the Marloo web dashboard on your phone's browser.
Tap New Meeting (or open an existing meeting).
Tap Upload.
Select the recording file from your Files app.
The recording will be processed and transcribed. Once complete, you can generate a summary and tag it to a client on the web dashboard.
FAQs
I don't see a Record button during calls.
Call recording requires iOS 18.1 or later. Check your iOS version by going to Settings > General > About. If you are on an older version, update your iPhone to access this feature.
What format does the recording save in?
M4A, which Marloo accepts directly. No conversion is needed.
Where exactly is the recording saved?
The recording is saved in the Files app. You can also find a reference to the recording in the Notes app, where you can tap into it and select "Save Audio to Files" if needed.
Can Marloo record the call directly?
No. Marloo does not have the ability to record phone calls directly. You must use your iPhone's native call recording feature and then upload the audio file to Marloo.